About Us

About Us

Meracus Hotel 1 is opened in October 2011 at 11 Hang Dzau (Hàng Dầu) street – the famous shoe-shopping street in Old Quarter Hanoi. Meracus Hotel 2 is opened after about one year later at 32 Hang Trong street in February 2013.

Located in premier positions, our Hotels offer the most convenient places for our distinguished guests to explore, to feel the true life of the over-1000-year-old beautiful city featured by the historic places, the Old Quarter and the heart of Vietnam – the Hoan Kiem Lake – or to visit most of the Hanoi’s attractions.

With aim to maximize your relaxation, we take the greatest care in every tiniest detail to ensure your stay in Meracus Hotels being a truly unique experience. Our Hotels are designed simply but with exquisite taste and equipped with all of the facilities and services you may wish during your stay. Both are run by teams of young staff and management who are friendly but professional and will be pleasure to be any of guests’ assistance.

Our Awards

Thanks to our continuous efforts, we have been pleased to be granted valuable awards by our dear guests. Especially, in 2015, we are proudly one of top travelers’ choices on TripAdvisor for:

  • #21 of 25 Best Service hotels over the World (Hanoi Meracus Hotel 2)
  • #1 of 25 Romance hotels of Vietnam (Hanoi Meracus Hotel 2)
  • #18 of 25 Best Service hotels in Vietnam (Hanoi Meracus Hotel 1)
  • #7 of 25 Romance hotels of Vietnam (Hanoi Meracus Hotel 1)
ME2- Top 25 best service hotels in the world ME2 - Top 1 Romance Hotel in Vietnam - 2015 ME1 - Top 25 Best service hotel in Vietnam - 2015 ME1 - Top 25 Romance hotel in Vietnam - 2015
Excellence-Badge_2012_en

 

Excellence-Badge_2013_en

 

 

Our Vision
“To become the leading Vietnamese trusted brand on hospitality.”

Our Mission
“Meracus commits to bring best quality hospitality services reflecting our respect, love and responsibility to our guests.”

Our Core Value
1. Honesty, Trust and Integrity
Honesty and transparency in services to build trust from our guests and from each other.

2. Respect
Having self-respect and respecting our guests, partners and colleagues. Appreciating comments for continuous improvements.

3. Responsibility
Responsibility to our guests, ourselves and to others.

4. Perfection
We pursuit excellence in services.

5. Compliance and Ethics
To comply with legal regulations and the company’s regulations and policies and ethical standards.

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